gj88 Privacy Policy —
How We Collect, Use, and Protect
Your Personal Information

This Privacy Policy is issued by gj88 (referred to in this document as "gj88", "we", "us", or "our"), the operator of the online sports betting and casino platform accessible at gj88.games. gj88 is the data controller in respect of the personal information described in this Privacy Policy — meaning we determine the purposes and means by which your personal data is processed.

gj88 is an English-language platform designed for and primarily serving players located in Pakistan. This Privacy Policy has been written with Pakistani players in mind and is intended to clearly communicate our data practices in accessible, natural English.

For any privacy-related enquiry, you may contact us at [email protected] or via our 24/7 support channels on WhatsApp and Telegram.

gj88 collects personal data across several categories, depending on how you interact with our platform. The table below summarises the data categories we collect:

gj88 collects personal data through the following channels:

• Direct Provision: You provide your name, contact details, date of birth, and payment information when you register an Account, complete KYC verification, or request a withdrawal.
• Automated Collection: When you visit gj88.games or use the Platform, our systems automatically collect technical and activity data — including your IP address, device identifiers, and browsing behaviour — through cookies, server logs, and similar tracking technologies.
• Payment Processors: When you make a PKR deposit or withdrawal via Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, or MCB Bank, those payment providers transmit transaction confirmation data to gj88 to enable your account balance to be updated accurately.
• Support Interactions: When you contact gj88 via WhatsApp, Telegram, Live Chat, or email, the content of that communication and any information you provide within it is recorded and associated with your Account.
• Third-Party Verification Services: For identity verification purposes, gj88 may use third-party KYC service providers who check your identity documents against reference databases. These providers operate under strict data protection obligations.

gj88 uses your personal data only for defined, legitimate purposes. The primary purposes are:

• Account Management: Creating and maintaining your gj88 Account, verifying your identity at registration and during KYC checks, enabling login authentication including two-factor SMS codes to your registered Pakistani mobile number, and managing account settings.
• Payment Processing: Facilitating PKR deposits and withdrawals via your chosen payment method, detecting and preventing fraudulent transactions, and maintaining an accurate PKR transaction history for your records.
• Platform Delivery: Providing access to sports betting markets (including HBL Pakistan Super League, Kabaddi, and cricket), live casino games, jackpot slots, Cockfighting events, and all other gj88 services for which you have an active Account.
• Legal and Regulatory Compliance: Fulfilling Know Your Customer (KYC) obligations, anti-money laundering (AML) screening, age verification, and any other mandatory reporting or record-keeping requirements applicable to gj88's operations.
• Security and Fraud Prevention: Monitoring login activity for unauthorised access attempts, detecting Prohibited Conduct as defined in our Terms & Conditions, and maintaining the integrity of the Platform for all players.
• Responsible Gaming: Monitoring account activity to identify patterns that may indicate problem gambling behaviour, and facilitating voluntary deposit limits, loss limits, and self-exclusion requests in accordance with our Responsible Gaming commitments.
• Customer Support: Responding to your queries, resolving disputes, investigating complaints, and providing technical assistance in English via WhatsApp, Telegram, and Live Chat.
• Marketing Communications: Sending you promotional information about gj88 offers, bonuses, and new products — but only where you have provided express consent or where we have a legitimate interest in communicating with an existing player about relevant services. You may opt out of marketing communications at any time.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with gj88 features, identify technical issues, and prioritise product improvements for Pakistani players.

Each use of your personal data by gj88 rests on one or more of the following legal bases:

• Contractual Necessity: Processing your identity and payment data is necessary to perform the contract between you and gj88 — that is, to maintain your Account and deliver the services you have registered to use.
• Legal Obligation: KYC verification, AML screening, and certain record-keeping activities are required by applicable law. gj88 must process the relevant data to remain compliant with these obligations regardless of your preferences.
• Legitimate Interests: Security monitoring, fraud prevention, responsible gaming oversight, and analytical processing of aggregated activity data are conducted on the basis of gj88's legitimate business interests — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Marketing communications, the placement of non-essential cookies, and any other data use for which consent is required will only be undertaken where you have provided clear, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing conducted before withdrawal.

gj88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following defined circumstances:

• Payment Service Providers: To process your PKR deposits and withdrawals, your financial data is shared with the relevant payment provider — Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, or MCB Bank. These providers receive only the data necessary to process the specific transaction.
• Identity Verification Services: Where KYC verification requires it, identity document data may be shared with third-party verification service providers. These providers are bound by strict contractual and legal data protection obligations and may not use your data for any purpose beyond the verification request.
• Game Technology Providers: gj88 sources casino games, jackpot slots, and certain sports betting data feeds from licensed third-party technology providers. These providers may receive limited account identifiers (but not full personal profiles) necessary for game session integrity and jackpot tracking.
• Legal and Regulatory Authorities: gj88 may be required to disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to investigate suspected Prohibited Conduct or to protect the rights, property, or safety of gj88 or its players.
• Business Successors: In the event of a merger, acquisition, or sale of gj88's business operations, personal data held by gj88 may be transferred to the relevant successor entity, subject to equivalent privacy protections being maintained.

gj88 retains personal data for as long as necessary to fulfil the purpose for which it was collected, and in any case for the minimum period required by applicable law or regulation. The following retention guidelines apply:

• Active Account Data: Identity, contact, and financial data is retained for the duration of your Account's active period plus a minimum of five (5) years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction Records: PKR deposit and withdrawal records are retained for a minimum of seven (7) years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• KYC Documents: Copies of identity documents submitted for KYC verification are retained for the minimum period required by applicable AML regulations from the date the Account is closed.
• Support Communications: Support chat transcripts and email correspondence are retained for two (2) years from the date of the interaction, unless the content relates to an ongoing legal dispute, in which case retention continues until resolution.
• Marketing Preferences: Records of your marketing consent or opt-out are retained for the duration of your Account plus a reasonable period thereafter for compliance evidence purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities.

gj88 uses cookies and similar tracking technologies on gj88.games. Cookies are small text files placed on your device that enable our platform to recognise your browser across sessions, maintain login state, and collect analytical data about how you use the site.

We use the following categories of cookies:

• Essential Cookies: Required for the Platform to function correctly — including session management, login state persistence, and security token maintenance. These cannot be disabled without preventing core Platform functionality.
• Performance Cookies: Collect anonymised data about how pages are used, which features are most visited, and where technical errors occur — enabling us to improve the Platform for Pakistani players. No personally identifiable information is transmitted through performance cookies.
• Functional Cookies: Remember your Platform preferences — such as game display settings and responsible gaming tool configurations — so they persist between sessions.
• Analytics Cookies: Enable gj88 to understand aggregated player behaviour patterns across the Platform. Analytics data is processed at aggregate level and does not identify individuals.

You may manage your cookie preferences through your browser settings. Disabling all cookies other than essential cookies may affect the functionality of certain gj88 features, including preference persistence between sessions.

As a gj88 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request" and your registered mobile number or email address for identity confirmation:

gj88 will respond to all privacy rights requests within thirty (30) days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by an additional thirty (30) days and will notify you accordingly. We do not charge a fee for processing privacy rights requests unless a request is manifestly unfounded, repetitive, or excessive, in which case a reasonable administrative fee may apply.

gj88 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 18 years of age. Account registration requires confirmation that the applicant is at least 18 years old, and gj88 employs age verification procedures including CNIC document checks to enforce this requirement.

gj88 takes the security of your personal data seriously. We implement and maintain the following technical and organisational security measures:

• Transport Encryption: All data transmitted between your device and gj88 servers is encrypted using 256-bit SSL/TLS encryption. This protects your login credentials, financial data, and personal information from interception during transmission.
• Access Controls: Access to personal data within gj88's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required for their specific role, and all access is logged.
• Stored Data Protection: Personal data stored in gj88's databases is protected by encryption, access controls, and regular security audits conducted by internal and third-party security professionals.
• Incident Response: gj88 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify affected players without undue delay and take immediate remediation steps.
• Two-Factor Authentication: gj88 provides two-factor authentication (2FA) via SMS to registered Pakistani mobile numbers as an additional layer of Account security. We strongly encourage all players to enable 2FA.

Notwithstanding these measures, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own Account credentials. If you suspect unauthorised access to your Account, contact gj88 support immediately.

gj88 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or changes to the Platform's functionality. The date of the most recent revision is displayed at the top of this document.

Where an update constitutes a material change to how we process your personal data, gj88 will notify registered players via the email address or mobile number linked to their Account before the change takes effect. We will also publish a prominent notice on the gj88.games homepage.

Your continued use of the gj88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept a material change, you should cease using the Platform and contact us to request Account closure and data handling in accordance with the previous policy version.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data gj88 holds about you, please contact us through any of the following channels:

• Email: [email protected] — please use the subject line "Privacy Policy Enquiry" for fastest routing.
• WhatsApp: Available 24/7 in English. Contact details visible in the gj88 Platform footer and Account support section.
• Telegram: Available 24/7 in English. Contact details visible in the gj88 Platform footer and Account support section.
• Live Chat: Available via the gj88.games website. Staffed 24 hours a day, 7 days a week, including Pakistan public holidays.

gj88 is committed to resolving all privacy-related enquiries promptly and respectfully. We treat every data protection query with the same priority as a technical support issue — because your data rights matter as much as your gaming experience.